Joanna Feliciano is a purpose-driven change agent focused on opening doors, elevating people, being the bridge, and creating an inclusive environment. Joanna has over twenty years of experience in the financial and insurance industry across leadership roles at JPMorgan Chase, AIG, and Munich Re. Currently, she is the business and market intelligence manager and diversity and inclusion council member at Reliance Standard Life Insurance Company. Joanna is active in giving back through various volunteer activities and is a HISPA Role Model. Recently, she has funneled her business expertise and passion into becoming Chief Operating Officer of Elevink, which launched in June 2020.